Frequently Asked Questions
Where can you collect from and deliver to?
We reserve the right to refuse collection. We can collect from home, work or anywhere you choose. Call us to confirm,
Is my car insured?
If your vehicle is not insured, we will apply an additional fee to cover our insurance costs. We take the utmost care to drive your car responsibly and safely, and our drivers are all pre-vetted.
How do I pay?
You need to give the driver cash on collection for the full amount and a receipt is left with you.
When do I get a receipt?
A receipt will be provided when your car is collected and full documentation is given to you on return of your vehicle.
How do I get my MOT Certificate?
Your MOT certificate will either be left in car on the seat or if preferred, handed to you personally when we deliver the car back to you.
What happens if my car fails the MOT?
If your car fails the MOT we will immediately call to let you know, explain why the car has failed and let you know the next steps.
How do I contact you in case of a change of plan?
You can either call us or use the Contact page on our website.
Do all your charges include VAT?
The MOT test fee is VAT free.
What payment methods do you accept?
We accept payment by cash and all major credit and debit cards.
Can I get my road tax without an MOT?
You will need to get your MOT done before you can get your road tax.
Even completed properly, there are a few points worth bearing in mind:
The mot test is a snapshot of your vehicles condition on that day. As an mot tester you can’t look at a component and fail it just because you think it may fail six months down the road.
Nothing is stripped down on the mot. For example, a tester can’t take your wheels off to check your brakes – if you can’t see it, you can’t test it. Strangely the tester has to take off your fuel cap to check the seal, but is not allowed to take off the brake fluid reservoir cap to check the brake fluid level – great eh?
The MOT is not a replacement for a service. An mot is just a visual check – no adjustments, no stripping, no cleaning.
Just because its passed an MOT it doesn’t make it legal! Take tinted windows for example, If your front door windows are tinted it won’t fail an mot, but a keen policeman would see things differently. The police work to a different set of regulations (construction and use blended with a few old wives tails quite often :-))